Location

Pretoria – Willing to either travel or reside in Pretoria.

Salary

R10,000 per month CTC, depending on experience and qualifications

Job Overview

B.E. Staffing Solutions is seeking a young, energetic Administrative Assistant for a temporary position in Pretoria. The ideal candidate is aged 20–30 years old, fluent in Afrikaans, and has strong skills in Excel and administrative duties. This role involves supporting office operations, managing schedules, and ensuring efficient administrative processes in a dynamic work environment. Candidates must be immediately available and bring a proactive attitude to the team.

Key Responsibilities

• Handle day-to-day administrative tasks, including data entry, filing, and document preparation.
• Manage schedules, appointments, and correspondence for team members or management.
• Utilize advanced Excel skills to create spreadsheets, track data, and generate reports.
• Assist with organizing meetings, taking minutes, and following up on action items.
• Maintain office supplies inventory and coordinate with vendors for restocking.
• Provide general support to ensure smooth office operations and a professional environment.
• Collaborate with team members to complete projects on time and to required standards.
• Assist in maintaining a clean and organized office to support efficient workflows.

Requirements

Qualifications

• Minimum of 1-2 years’ experience in an administrative role, with strong Excel proficiency.
• Experience in office administration or a related field is preferred.
• Must be fluent in Afrikaans to communicate effectively with team members and stakeholders.

Availability

• Must be immediately available to start work.
• Candidates must be aged 20–30 years old, reside in Pretoria or surrounding areas, or be willing to travel.

Skills and Competencies

• Strong proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis.
• Excellent organizational and multitasking skills to manage administrative duties effectively.
• Fluency in Afrikaans for effective verbal and written communication (essential).
• Young, energetic attitude with a proactive approach to work.
• Attention to detail to ensure accuracy in data entry and documentation.
• Effective communication skills for liaising with team members and external contacts.
• Reliable and self-motivated with a strong work ethic.
• Ability to adapt and learn new administrative processes under supervision.
• Basic knowledge of office equipment and software (e.g., MS Word, Outlook).

Key Performance Areas

• Complete administrative tasks to required accuracy standards with minimal errors.
• Adhere to organizational protocols with zero compliance issues.
• Meet deadlines for reports, schedules, and other deliverables as set by supervisors.
• Maintain office efficiency with no more than one repetitive administrative delay per month.
• Demonstrate consistent support in enhancing team productivity.

Working Hours

Standard Hours: Monday to Friday, 07:30–16:30
Additional Hours: Occasional overtime as required to meet project or office demands.

Location

Here’s the job posting with bullet points added where required:

• Must reside in Pretoria or surrounding areas.

Salary

• R20,000–R25,000 per month CTC, depending on experience and qualifications

Job Overview

B.E. Staffing Solutions is seeking two Afrikaans-speaking Site Agents for a position in Lyttelton. The ideal candidates are skilled professionals with a minimum of two years’ experience, proficient in overseeing construction site operations and managing teams. This role involves coordinating daily site activities, ensuring compliance with safety standards, and delivering projects on time within a dynamic construction environment. Candidates must be immediately available and have their own reliable transport.

Key Responsibilities

• Oversee daily site operations, including supervising workers and subcontractors to ensure efficient progress.
• Ensure compliance with safety regulations and maintain a safe working environment on-site.
• Coordinate with project managers, engineers, and other stakeholders to meet project deadlines and specifications.
• Monitor progress and report on project status, addressing any delays or issues promptly.
• Manage material deliveries and ensure resources are allocated effectively.
• Conduct site inspections to verify work meets quality standards and project requirements.
• Maintain accurate records of site activities, including labor hours and material usage.
• Collaborate with team members to complete projects on time and to required standards, providing leadership as needed.
• Assist in maintaining a clean and organized site to support operational efficiency.

Requirements

Qualifications

• Minimum of 2 years’ experience in a site management or supervisory role within the construction industry.
• Experience in managing construction projects is preferred.

Availability

• Must be immediately available to start work.
• Candidates must reside in Lyttelton or surrounding areas, or be willing to travel.

Skills and Competencies

• Proficiency in Afrikaans for effective communication with on-site teams and stakeholders (essential).
• Strong leadership and team management skills to supervise workers and subcontractors.
• Ability to coordinate multiple tasks and meet project deadlines under pressure.
• Technical knowledge of construction processes, materials, and safety protocols.
• Problem-solving skills to address on-site challenges efficiently.
• Attention to detail to ensure compliance with quality and safety standards.
• Effective communication skills for liaising with project managers and reporting progress.
• Reliable and self-motivated with a strong work ethic.
• Willingness to adapt and improve site management skills under supervision.
• Ability to use own reliable transport to commute to and from the site.
• Must be able to read and interpret drawings correctly.
• Must have extensive knowledge of plumbing.

Key Performance Areas

• Complete site operations to required quality standards with minimal defects.
• Adhere to safety protocols with zero safety incidents.
• Meet project deadlines as set by project managers or client requirements.
• Demonstrate effective resource management, including labor and materials.
• Maintain site organization to ensure no more than one repetitive operational delay per month.

Working Hours

Additional Hours: Occasional overtime, including alternate Saturdays 08:00–13:00 and Sundays as required, to meet project deadlines or address site issues.

Standard Hours: Monday to Friday, 07:00–17:00

Location

• Lenasia – Willing to either travel or reside in Lenasia.

Salary

• R20,000–R25,000 per month CTC, depending on experience and qualifications

Job Overview

• B.E Staffing Solutions is seeking a CNC Milling Programmer and Operator for a position in Bryanston. The ideal candidate is a skilled professional with a minimum of two years’ experience, proficient in Edgecam programming and CNC milling machine operation. This role involves designing toolpaths, setting up Haas and Hurco CNC machines, and ensuring precision manufacturing within tight tolerances in a dynamic manufacturing environment.

Key Responsibilities

• Perform CNC milling programming using Edgecam, including drawing and generating toolpaths for 2D and 3D designs.
• Set up and operate Haas and Hurco CNC milling machines, ensuring optimal performance and accuracy.
• Select appropriate tools and cutters based on job requirements and material specifications.
• Work to tight tolerances of ±0.02mm, machining tool steel in soft, pre-hardened, and hardened states up to 54 HRC.
• Measure finished parts according to drawing specifications, verifying compliance with tolerances using precision tools.
• Run multiple parts on CNC machines using different G-codes and offsets, clocking jobs with edge finders, finger clocks, or probes.
• Maintain CNC equipment and tools, ensuring they are in good working condition and performing regular cleaning and servicing.
• Follow safety protocols and wear appropriate personal protective equipment (PPE) during all machining activities.
• Collaborate with team members to complete projects on time and to required standards, providing technical support as needed.
• Assist in maintaining a clean and organized workshop to support efficient operations.

Requirements

• Qualifications
  • Minimum of 2 years’ experience in CNC milling programming and operation.
  • Experience in plastic injection moulds is preferred.
• Availability
  • Must be immediately available to start work.
  • Candidates must reside in Bryanston or surrounding areas.

Skills and Competencies

• Proficiency in Edgecam for drawing, programming, and generating toolpaths.
• Ability to work with 2D and 3D drawings and file formats such as DXF, DWG, IGES, and XT.
• Expertise in setting up and operating Haas and Hurco CNC milling machines.
• Skill in selecting and managing tools and cutters for diverse materials.
• Precision skills to maintain ±0.02mm tolerances and measure parts accurately.
• Experience machining tool steel (soft, pre-hardened, hardened up to 54 HRC).
• Knowledge of running multiple parts with different G-codes and offsets.
• Familiarity with clocking techniques using edge finders, finger clocks, and probes.
• Reliable and detail-oriented with a strong work ethic.
• Willingness to learn and improve machining skills under supervision.
• Ability to follow safety protocols and maintain a safe working environment.
• Effective communication skills for collaborating with team members and supervisors.

Key Performance Areas

• Complete machining tasks to required quality standards with minimal defects.
• Adhere to safety protocols with zero safety incidents.
• Meet project deadlines as set by supervisors or project requirements.
• Demonstrate consistent precision within ±0.02mm tolerances.
• Maintain CNC equipment to ensure no more than one repetitive breakdown per month.

Working Hours

• Standard Hours: Monday to Friday, 07:00–17:00
• Additional Hours: Occasional overtime, including alternate Saturdays 08:00–13:00 and Sundays as required, to meet project deadlines or handle breakdowns.

Location

Centurion, Gauteng (candidates must reside in Centurion or surrounding areas)

Salary

R8,000–R11,000 per month, depending on experience and qualifications

Job Overview

B.E Staffing Solutions is seeking a Junior Welder for a position in Centurion. The ideal candidate is a qualified welder who is reliable, hardworking, and eager to learn. This role involves performing welding tasks under supervision, contributing to manufacturing or fabrication projects, and maintaining high standards of safety and quality in a dynamic work environment.

Key Responsibilities

• Perform basic welding tasks using techniques such as MIG, TIG, or arc welding as directed by senior welders or supervisors.
• Prepare materials for welding by cleaning, cutting, or shaping components to meet project specifications.
• Inspect welded joints for quality and accuracy, reporting any defects or issues to supervisors.
• Maintain welding equipment and tools, ensuring they are in good working condition.
• Follow safety protocols and wear appropriate personal protective equipment (PPE) during all welding activities.
• Assist in maintaining a clean and organized workshop to support efficient operations.
• Collaborate with team members to complete projects on time and to required standards.

Requirements

Qualifications

• Qualified as a Welder

Availability

• Must be immediately available to start work.
• Candidates must reside in Centurion or surrounding areas.

Skills and Competencies

• Basic proficiency in welding techniques and equipment operation.
• Reliable and hardworking with a strong work ethic.
• Willingness to learn and improve welding skills under supervision.
• Attention to detail to ensure quality and precision in welding tasks.
• Ability to follow safety protocols and maintain a safe working environment.
• Basic communication skills for collaborating with team members and supervisors.

Key Performance Areas

• Complete welding tasks to required quality standards with minimal defects.
• Adhere to safety protocols with zero safety incidents.
• Meet project deadlines as set by supervisors or project requirements.
• Demonstrate consistent improvement in welding skills and techniques.

Working Hours

• Standard Hours: Monday to Friday, 08:00–17:00 (assumed based on standard industry practice)
• Additional Hours: Occasional overtime may be required to meet project deadlines.

Location

Northriding, Johannesburg (candidates must be willing to work in Northriding and travel as required for client meetings)

Salary

• Inexperienced (Newly Graduated): R10,000–R20,000 per month
• Experienced (2–3 years): R15,000–R25,000 per month
• Plus commission (lucrative commission structure, earned from day one)
• Salary negotiable and reviewed after 3 months

Job Overview

B.E Staffing Solutions is seeking two dynamic Sales Representatives for a fast-growing company specializing in the import, export, sales, and distribution of sustainable food and beverage packaging across B2B, B2C, retail, and e-commerce sectors. One position is for a newly graduated university candidate, and the other is for a candidate with 2–3 years of sales experience. The role focuses on driving sales, building client relationships, and hitting monthly targets in a fun and friendly work environment. Ideal candidates are highly motivated, organized, and passionate about sales, with excellent communication skills.

Key Responsibilities

• Handle inbound and outbound sales inquiries to generate leads and close deals.
• Meet with clients virtually and in-person to present and demonstrate products.
• Grow new business by identifying opportunities and achieving monthly sales targets.
• Update and maintain accurate sales records and databases.
• Assist walk-in customers and manage sales calls efficiently.
• Prepare reports and presentations to track sales performance and client interactions.
• Collaborate with the team to ensure a seamless client experience.

Requirements

Qualifications

• Newly Graduated Candidate: Diploma (BComm or BA preferred) required.
• Experienced Candidate: Diploma (BComm or BA preferred) or 2–3 years of relevant sales experience.

Experience

• Newly Graduated Candidate: No prior experience required.
• Experienced Candidate: 2–3 years of sales experience with a proven track record.

Availability

• Must be flexible to work occasional evenings or weekends for client meetings or sales deadlines, with travel as needed.
• Code 8 Driver’s License and own transport required.

Skills and Competencies

• Excellent communication and interpersonal skills for client interactions.
• Proven sales ability and passion for achieving targets.
• Fast learner with enthusiasm for sales and sustainable products.
• Organized and capable of managing sales records and databases.
• Ability to prepare reports and presentations effectively.
• Motivated and bubbly personality to thrive in a dynamic team environment.

Key Performance Areas

• Achieve monthly sales targets consistently.
• Maintain accurate and up-to-date sales records.
• Deliver high-quality client presentations and product demonstrations.
• Secure new business through proactive client engagement.

Location

Bryanston, Gauteng (candidates must be willing to work in Bryanston and travel as required for project sites)

Salary

Negotiable

Job Overview

Our Client is seeking a skilled Project Manager in the fire Prevention industry. The role focuses on planning and managing the implementation of projects, ensuring profitability, operational compliance, and client satisfaction within the built environment. The successful candidate will oversee project execution, coordinate resources, and support sales efforts by identifying opportunities, delivering high-quality fire protection projects across multiple sites. Ideal candidates are experienced professionals with a strong background in project management, preferably in fire protection, who excel in leadership and operational efficiency.

Key Responsibilities

• Plan projects by reviewing proposals and service delivery requirements, identifying human resources, service providers, and materials, and drafting plans with key deliverables and timelines.
• Finalize project plans by aligning with operations teams, engaging delivery teams, and communicating deliverables, timelines, and service level requirements.
• Develop detailed project plans, defining activities, timelines, sequencing, dependencies, and resource needs, and confirming plans with service providers and supply chain teams.
• Appoint service providers by identifying required skills, reviewing and selecting appropriate providers, providing input into contracts, and approving agreements.
• Manage project delivery by monitoring progress, identifying risks, delays, or concerns, implementing corrective actions, and ensuring weekly alignment with project goals.
• Mitigate project risks through problem-solving, supervising corrective actions, and assessing risk resolution outcomes.
• Oversee project administration, maintaining accurate files, site visit notes, and contractual documentation, and monitoring corrective actions.
• Prepare for industry-standard inspections (e.g., ASIB) by confirming dates, providing documentation, attending inspections, and addressing report items within deadlines.
• Handover projects by commissioning systems, conducting tests, providing manuals, securing client sign-off, and supplying documentation for internal and client use.
• Prepare project budgets by reviewing quotations, designs, and scope, developing budgets, and submitting for approval.
• Manage project budgets by tracking expenditure, identifying savings or over-expenditure, and implementing corrective actions monthly.
• Ensure project profitability by monitoring spend and time against budgets, addressing challenges, and maintaining profitability targets.
• Generate client claims by assessing work progress, communicating invoicing details, and submitting claims for invoicing.
• Process supplier payment valuations by verifying completed work, agreeing valuations with subcontractors, and submitting for payment.
• Manage occupational safety, health, environmental, and operational compliance by monitoring standards, addressing non-compliance, and implementing corrective actions.
• Train service providers on compliance requirements, delivering training content and addressing skills gaps.
• Support sales and marketing by engaging clients, providing technical input for proposals, and identifying new opportunities.
• Report on project performance by analyzing data, identifying trends, and submitting reports monthly.
• Report on financial performance by tracking spend and profitability, analyzing trends, and submitting reports monthly.
• Evaluate subcontractor performance by collecting data, identifying patterns, and submitting reports for action.

Requirements

• Qualifications: An NQF 6 qualification in Project Management within the built environment is required. Extensive experience (3-5 years) may be considered in lieu of a relevant qualification.
• Experience: 3-5 years of project management experience in built environment projects is required, with preference for experience in the fire protection industry.
• Availability: Must be flexible to work evenings or weekends for project deadlines, site visits, or client meetings, and travel as needed.
• Restrictions: Candidates must have no restriction of trade.

Skills and Competencies

• Expertise in project management, including planning, budgeting, and risk management.
• Proficiency in contract management and service provider coordination.
• Strong leadership skills, with the ability to influence and collaborate across teams.
• Competence in operational planning and quality management for project delivery.
• Excellent written and verbal communication for client interactions and reporting.
• Ability to multitask, prioritize, and manage multiple projects under tight deadlines.
• Proactive problem-solving and risk management to ensure project success.
• Knowledge of fire protection standards (e.g., ASIB, NFPA13, SANS 1475.1.2).
• Proficiency in project management software (e.g., MS Project) and Microsoft Office.
• Awareness of occupational safety, health, and environmental compliance requirements.
• Strong financial acumen for budget tracking and profitability analysis.

Key Performance Areas

• Deliver projects on time, within budget, and to client specifications.
• Achieve a minimum of 90% adherence to project budgets and profitability targets.
• Ensure zero non-compliance issues during safety and industry inspections.
• Secure client sign-off for all projects within agreed timelines.
• Submit accurate project, financial, and subcontractor performance reports on schedule.

Working Hours

• Standard Hours: Monday to Friday, 08:00–17:00
• Additional Hours: Occasional evenings and weekends for site visits, client meetings, or project deadlines, with travel as required.

Location

Bryanston, Gauteng (candidates must be willing to work in Bryanston and travel regionally or across Africa as required)

Salary

Negotiable – Market Related

Job Overview

A leading Fire Protection Company is seeking an accomplished Sales Consultant for a client in the fire prevention industry. The role centers on driving sales growth by implementing strategic initiatives, building networks, responding to leads, and managing client relationships to achieve sales targets across local, regional, and African markets. The ideal candidate is a seasoned sales professional with a strong track record, preferably in fire prevention or technical sectors, who excels in fostering client loyalty and delivering measurable results.

Key Responsibilities

• Evaluate market opportunities to secure leads by building relationships with key stakeholders and initiating sales discussions to expand market presence.
• Achieve sales targets by identifying leads, engaging decision-makers, preparing and submitting tenders, quotes, and budget proposals, and closing sales within set deadlines.
• Conduct sales negotiations, presenting competitive advantages, addressing client concerns, and building trust to maintain mutually beneficial relationships.
• Retain existing clients through regular contact, understanding their needs, and providing expert advice on fire prevention solutions to ensure loyalty.
• Manage client expectations by aligning offerings with priorities, addressing challenges proactively, and communicating issues promptly.
• Maintain client relationships through meetings, discussing past sales, understanding business needs, and proposing tailored solutions.
• Resolve client complaints and queries by investigating issues, collaborating with internal teams, and providing timely feedback within agreed timelines.
• Report monthly on client issues and feedback, collecting and documenting insights to inform service improvements.
• Address after-sales support needs, resolving issues efficiently and providing feedback within deadlines.
• Complete sales administration tasks, updating CRM systems daily, processing sales documentation, and ensuring compliance with quality standards.
• Prepare sales documentation (e.g., tenders, quotes) by gathering information, coordinating with estimations and operations teams, and submitting before client deadlines.
• Manage the payment cycle for sales, following invoicing procedures, tracking payments, and ensuring timely invoicing.
• Compile and submit sales reports, collating performance data and adhering to defined standards and deadlines.

Requirements

• Qualifications: An NQF 5 qualification in Sales, Marketing, or a related field is preferred. Candidates without a relevant qualification but with 4-6 years of equivalent sales experience will be considered.
• Experience: 4-6 years of sales experience with a proven track record, ideally in the fire prevention industry or similar technical fields (e.g., safety, engineering, or built environment).
• Availability: Must be flexible to work evenings or weekends for client meetings, networking events, or regional/African travel as needed.
• Restrictions: Candidates must have no restriction of trade.

Skills and Competencies

• Expertise in customer management, building trust and ensuring client satisfaction.
• Proficiency in technical sales, with the ability to articulate fire prevention solutions effectively.
• Strong negotiation skills to secure contracts while balancing profitability and client needs.
• Competence in sales administration, including daily CRM updates and documentation accuracy.
• Excellent verbal and written communication for client engagements, presentations, and reporting.
• Ability to multitask, prioritize, and meet tight deadlines in a target-driven environment.
• Proactive problem-solving to address client queries and resolve issues swiftly.
• Collaborative approach, working effectively with internal teams and mentoring junior staff.
• Awareness of health and safety protocols during client site visits.
• Basic financial acumen to manage pricing, invoicing, and sales performance analysis.

Key Performance Areas

• Consistently achieve sales targets across local, regional, and African markets.
• Maintain a client retention rate of at least 80% through effective relationship management.
• Convert at least 30% of sales leads into confirmed contracts.
• Ensure all sales documentation and CRM updates are completed accurately and on time.
• Deliver monthly client feedback reports to support continuous improvement.

Working Hours

• Standard Hours: Monday to Friday, 08:00–17:00
• Additional Hours: Occasional evenings and weekends for client meetings, networking events, or regional/African travel as required.

Role Overview:

Our client, is seeking a skilled Mechanical Engineer (Building Services) to design and develop mechanical systems for exciting building projects, focusing on HVAC, plumbing, and fire protection.

This Position is based in: Quatre Bornes, Plaines Wilhems District, Mauritius

Candidate must be flexible to work odd hours when required and hold a valid driver’s license and be a Mauritian citizen.

Key Responsibilities:

• Design mechanical systems (HVAC, plumbing, fire protection) for various building projects.
• Coordinate with architects, contractors, and stakeholders to ensure seamless project execution.
• Integrate energy-efficient and sustainable practices to optimize energy usage and environmental impact.
• Collaborate with multidisciplinary teams (electrical, structural, environmental engineers) for holistic solutions.
• Ensure compliance with industry standards, codes, and regulations.
• Present concepts and solutions clearly to clients, simplifying complex ideas.

Secondary Responsibilities:

• Provide technical support during project implementation.
• Conduct quality checks and ensure designs align with project specifications.
• Assist in preparing reports and documentation for project milestones.
• Support training or mentoring of junior staff as needed.

Key Performance Areas:

• Deliver designs on time and within project budgets.
• Maintain accurate project documentation and design records.
• Achieve client satisfaction through effective communication and innovative solutions.
• Ensure sustainable design practices are consistently applied.

Skills & Competencies:

• Strong expertise in HVAC, plumbing, and fire protection design.
• Creative problem-solving and a focus on sustainable engineering.
• Proficiency in industry-standard software (e.g., Revit, AutoCAD) is an advantage.
• Excellent communication, project management, and teamwork skills.
• Detail-oriented with strong organizational and time management abilities.
• Knowledge of relevant codes, standards, and health and safety practices.

Candidate Requirements:

• Bachelor’s degree in Mechanical Engineering, Mechatronics Engineering, or Building Services Engineering.
• Minimum 3 years’ experience in a similar role within building services or mechanical consultancy.
• Professional registration with CRPE is an advantage.
• Valid driver’s license.
• Flexible to work odd hours when required.

Remuneration:
Rs30,000 – Rs60,000 (Basic Salary + Car Allowance + Travelling Allowance, depending on experience).

Location: Must be willing to work in Lenasia – Gauteng
Reports to: Toolroom Head of Department
Accountable to: Operations Manager

Role Overview:
Our client is looking for a talented CNC Toolmaker to diagnose, repair, and modify moulds and tools, as well as design and manufacture new moulds as needed. You’ll support the Toolroom Head of Department by managing staff, planning workflows, and optimizing efficiency in the Toolroom.

• Must have experience in plastic injection moulding. Experience in Thin wall packaging is preferred.
• Candidate must be willing to work shifts, weekends, etc
• Candidate must not have a restrict of trade

Hours:

• Shift Roster: Mon-Fri 07:00–17:00, alternate Saturdays 08:00–13:00, Sundays as required
• On-call availability for breakdowns, including weekends and public holidays

Key Responsibilities:

• Program, set up, and operate CNC machines, ensuring proper cutter selection and minimal idle time
• Maintain cutting tool stock and manage mould maintenance, repairs, and modifications (planned and breakdown)
• Attend mould startups, ensuring quality meets QC standards
• Perform tool inspections during production runs (e.g., clean shut-off faces, check screws, grease wear pads, inspect ejector couplings, monitor mould temperature)
• Conduct thorough mould maintenance between runs (e.g., strip moulds, replace o-rings, repair hot runners, lubricate moving parts, test air valves and water systems)
• Respond promptly to production stoppages (e.g., heater faults, water leaks, broken screws, flashing, venting issues)
• Maintain injection moulded product quality, addressing issues like burn marks, uneven filling, or failed functionality tests (drop tests, lid fitment, etc.)
• Operate conventional machines (lathes, milling machines, grinders, spark eroders, etc.) and organize raw materials and tools
• Keep work areas and machines clean, with monthly machine cleaning and annual servicing
• Provide expertise on product and mould design, assist with customer complaints, and perform root cause analysis
• Train staff, meet department objectives, and maintain the Toolroom Mandate

Secondary Responsibilities:

• Identify safety concerns and perform spot checks on manufactured items
• Record reports, handle shift handovers, and assist other departments as needed
• Uphold health and safety standards

Key Performance Areas:

• Complete work on schedule and within deadlines
• Track job costs, maintain mould history records, and update job cards in Shopware
• Manage cutter stock levels and minimize repetitive mould breakdowns (max 1 per month)
• Ensure moulds are production-ready when needed

Skills & Competencies:

• Proficient in CNC programming (Edgecam) and operation
• Skilled in 2D/3D design or CAD software
• Mechanical aptitude with strong planning and multitasking abilities
• Excellent communication (oral and written) and decision-making skills
• Reliable, detail-oriented, and able to work independently or in diverse teams
• Knowledge of health and safety practices
• Basic math skills and a strong work ethic

Remuneration:

• R 35 000 – CTC

Client Success Manager

Area: Bedfordview

Package: Market Related

Reports to: Chief Operations Officer (COO)

• Max salary package is R 25 000.00 to R 35 000.00 basic + travel / cell phone
• No BEE requirements
• No gender requirements
• No foreign nationals
• Position is based in Bedfordview, Johannesburg
• Start date: 1 May 2025 or earlier

Our client is a leading provider of smart inspection and asset management solutions designed to optimize operations, enhance compliance, and streamline processes for businesses across industries. We are seeking a dynamic and customer-focused Client Success Manager to join their team.

The ideal candidate will play a pivotal role in building and maintaining strong client relationships, ensuring the successful adoption and continued use of the Asset Management Solution platform, and driving customer satisfaction and retention. This role is ideal for someone passionate about technology, client engagement, and problem-solving.

Tasks

Client Relationship Management:

• Act as the primary point of contact for assigned clients, building strong and lasting relationships.
  • Regularly engage with clients to understand their business goals and how the team can support them.
• Conduct regular check-ins, reviews, and performance evaluations with clients.

Onboarding & Implementation:

• Oversee the onboarding process for new clients, ensuring a smooth and efficient transition to the Asset Management Solution platform.
• Collaborate with the implementation team to ensure timely and effective deployment.

Support & Issue Resolution:

• Serve as an escalation point for client issues and work with internal teams to resolve them promptly.
• Proactively identify and address potential challenges that may impact client satisfaction or retention.

Training & Enablement:

• Provide training and resources to ensure clients and their teams effectively use the Asset Management Solution platform.
• Develop customized solutions and workflows tailored to client needs.

Client Advocacy & Feedback:

• Act as the voice of the client internally, providing feedback to product, support, and development teams.
• Advocate for client needs while aligning with the company’s goals and offerings.

Performance Monitoring & Reporting:

• Track client success metrics, usage data, and KPIs to assess the value clients derive from the platform.
• Provide regular performance updates and strategic recommendations to clients.

Renewals & Upselling:

• Drive client retention by ensuring their satisfaction and continued usage of the Asset Management platform.
• Identify opportunities for upselling and cross-selling additional features or services.

SKILLS & COMPETENCIES

Essential Skills:

• Customer Relationship Management: Ability to build trust and maintain strong, collaborative relationships with clients.
• Problem-Solving: Proactive and resourceful in resolving client issues and challenges.
• Technical Proficiency: Comfortable with SaaS platforms and the ability to learn and explain technical concepts effectively.
• Communication Skills: Strong verbal and written communication skills to convey information clearly and professionally.
• Analytical Thinking: Ability to analyse client data, identify trends, and make data-driven recommendations.

Competencies:

• Client-Centric Mindset: Passionate about understanding and delivering on client needs.
• Team Collaboration: Ability to work effectively with cross-functional teams, including support, sales, and product development.
• Organizational Skills: Excellent time management, multitasking, and prioritization abilities.
• Adaptability: Thrives in a dynamic environment and adjusts to changing priorities.

Leadership:

• Ability to take initiative, lead client interactions, and influence outcomes.